Each Mitsuuroko Group company acquires and uses the personal information of customers only for purposes such as publishing it on official websites or reasons which we notify our customers about.
Each Mitsuuroko Group company will not acquire or use personal information for purposes other than the above without the consent of the customer.

Each Mitsuuroko Group company will not entrust or provide the personal information of customers to third parties, except upon the customers’ consent or when we are legally obligated to so do after a receipt of request from judicial or governmental authorities. Even after customers give their consent, we ensure confidentiality agreements are in place to protect personal information in the event that we disclose, entrust, or provide personal information to third parties, and we do our upmost to protect the personal information of our customers.

Regarding the following personal information, each Mitsuuroko Group company may share the information below for the purposes described in “Purpose of use” or for the purposes of use outlined below.

• Basic customer information including name, age, gender, address, phone number, and contract number
• The details and usage status of services and products provided by each Mitsuuroko Group company to customers, and the status of transactions
• Results of various surveys conducted by each Mitsuuroko Group company
• Details of inquiries from customers

The responsibility of managing information for shared use lies with the respective Mitsuuroko Group companies that have acquired the personal information.

• For proposals and information regarding products, services, campaigns, events, etc. provided by each Mitsuuroko Group company
• For surveys, research and development to improve the quality of products and services provided by each Mitsuuroko Group company
• For the conducting of surveys about the products and services provided by each Mitsuuroko Group company
• For proper execution of business management operations as a group, such as understanding and managing various risks

Each Mitsuuroko Group company has established internal rules and will take reasonable safety measures to protect the personal information entrusted to us by our customers from loss, destruction, unauthorized leakage to the outside, falsification, and unauthorized access.
In addition, we may delete the personal information of customers when we judge that the purpose of use has been achieved and it is no longer necessary to keep the personal information.

When we receive a request from a customer to disclose, correct, add or delete, suspend the use, etc. of the customer’s own personal information managed by us, we will confirm the identity of the customer before honoring these requests and taking appropriate actions promptly.